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Privacy Policy

Last updated: June 17, 2025

1. Introduction

BuyBoxBear.com ("BuyBoxBear", "we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our platform.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us for support. This includes:

  • Name and contact information (email address, phone number)
  • Company name, business type and role
  • Marketplace seller account identifiers (via OAuth — we never store credentials)
  • Payment information (processed securely via Stripe — we do not store card details)
  • Usage data and platform activity logs

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate and maintain the BuyBoxBear platform
  • Process transactions and send related information
  • Send operational communications including account updates, alerts and reports
  • Send marketing communications (with your consent, which you may withdraw at any time)
  • Analyse usage to improve our platform and services
  • Comply with legal obligations

4. Data Security

BuyBoxBear implements industry-standard security measures to protect your data. All data at rest is encrypted using AES-256. All data in transit is encrypted using TLS 1.3. We are SOC 2 Type II compliant. Marketplace connections use OAuth 2.0 — we never store your marketplace credentials.

5. GDPR (EU Residents)

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@buyboxbear.com.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account cancellation, you may request deletion of your personal data within 30 days. Certain data may be retained for legal compliance purposes.

7. Third-Party Services

We use trusted third-party services to operate our platform, including Stripe (payments), AWS (infrastructure), Intercom (support), and SendGrid (email). Each third party is bound by their own privacy policies and data processing agreements with BuyBoxBear.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
privacy@buyboxbear.com
BuyBoxBear.com